Strategies for Improved Employee Performance. “…intangible assets are the
knowledge, expertise, effort and innovation of the people who do the work and
the thinking.” (Dr R Varey)
I read an article in the May 1999 edition of "FINANCIAL WORLD". It includes
the following observations:
should re-look at business from a different standpoint to capture the gap
between the balance sheet and market valuation of an enterprise. The intangible
assets are the real value of the knowledge, expertise, effort and innovation of
the people who do the work and the thinking.
innovation, customer loyalty, employee morale and intellectual property rights
are critical to the success of co-operative enterprise, yet are hardly valued by
traditional accounting procedures. Intellectual
capital is perhaps the greatest opportunity for (the) professional
renewal and development of accountancy.
organisations have been viewed as collections of tasks, products, employees,
profit-centres and processes, today there is increasing interest in regarding
them as knowledge-creating systems."
have yet to realise, most of us, that the traditional conception of
communication as a transportation mechanism for moving ideas between us is
outmoded. Today knowledge has far more value than physical goods, but only
when shared and deployed in value creation for stakeholders."
communication can provide increased flexibility for worker and corporation but
it is not without costs. Teleworkers are robbed of their primary, rich and
emotionally-charged communication experiences and are subject to the cold and
unsociable domain of working at a distance."
article is only two pages in length. FINANCIAL
WORLD is published by the Chartered Institute of Bankers (incorporating the
Institute of Financial Services). Write to firstname.lastname@example.org
or view http://www.ifslearning.ac.uk.
Dr Richard Varey, Director of the Corporate Communication Research Unit of the
Graduate School of Management at the University of Salford, U.K.
Editor: Ron Wells