Customer Visits Strategy. (Norman Taylor)
visiting has been argued as possibly one of the main functions of the credit
department. Since the customer is usually the best source of information
about itself, the importance of customer visits is obvious.
Please note that
"Collect money" appears at the end of this list by design.
Making collections the focus of the visit would mean ignoring all of the
other factors that could make the collection effort more successful.Ē
This writing is an excerpt from a paper by Norman Taylor - Director of
Avondale Mills - presented at the NACMís 102nd Credit Congress and Exposition.
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